Rachel and her team from Plan Japan have recently helped us put together the most successful customer incentive trip we have ever run for our Property Developer customers. Having run many of these trips over the years, I know how important they are to get right and how much planning goes in to ensuring things not only go smoothly, but that customers are genuinely delighted. With an intimate knowledge of Tokyo and Japan more broadly, Plan Japan were able to organise and deliver upon a program that exceeded expectations both for myself and our key customers – and that had loads of ‘wow factor’! From the most memorable (and borderline impossible to book!) dining experiences, to seats at sold out Sumo wrestling competitions, Rachel ensured our customers could enjoy truly unique experiences that I know will be spoken about for years to come. These trips are a significant investment, so it’s obviously important that we work with a tour operator that is innovative, well connected and 100% committed to delivering the best possible experience for our top customers. When (not if) we go back to Japan, it will undoubtedly be with Plan Japan.

Rachel and the Plan Japan team were fantastic in helping up us organize a truly unique experience for our clients.

Highlights included a 2 Michelin star restaurant experience and premium corporate entertainment at the Japan Cup races.

They also were on hand to ensure that all our transfers were seamless and provided much needed interpretation of the local language.

Rachel and the team at Plan Japan produced an absolutely first class event for our most important customers. She showed incredible attention to detail, and the program that she put together received rave reviews from everyone that attended. Rachel also worked really well with our internal team, with regular communication in the led up to the event, she managed the budget perfectly and played an active role in ensuring everyone on the trip had a great time.

I can highly recommend Rachel and Plan Japan to any organisation looking to build a program that creates truly memorable experiences.

Utilising the services of Rachel from Plan Japan for my trip to Tokyo recently was extremely beneficial. Rachel really knows her stuff when it comes to planning your Japanese experience – be it hotels, restaurants & bars and shopping. She has a wonderful network of local contacts and I 100% trusted her advice on who, what and where to visit.

It was a seamless holiday thanks to Rachel and her knowledge and planning. As I was attending a large international conference and then had some extra nights to experience Tokyo, I reached out to Rachel who suggested some amazing sushi restaurants and also got us a great deal at our chosen hotel. She pointed us in right direction for some incredible experiences I will never forgot. I can’t thank Rachel enough and would certainly recommend her and Plan Japan to anyone travelling to Japan in the future.

I would like to extend our gratitude for your professionalism in attending to our Plan Japan experience. Our plans for a corporate golf trip and seminar event was dealt with professionally and proficiently – looking forward to booking our next corporate experience with you!

I recently had the pleasure of attending a trip to Tokyo that Rachel organised. From the moment we got on the plane to the moment we got off it, it was seamless. The best restaurants, amazing cultural experiences and a lot of fantastic memories. I wouldn’t hesitate to recommend Rachel and her travel/event services.

Rachel proved to be the most wonderful host during our corporate trip to Tokyo recently- there was simply no way we would have been able to have had the unique experience we did without her local knowledge, network, and insights into the local culture. She is a must for anyone heading to Japan!

This was the best family vacation EVER! Rachel planned cultural, vibrant, fun outings for us on a daily basis, that took into account our children’s young ages and short attention-spans, making it interesting and exciting for both young and old. Advice on how to navigate the train system and taxi services was invaluable, and her connections to get us into the most sought-after restaurants in Tokyo was incredible!

We would never have had such an outstanding experience without Rachel’s knowledge and assistance. Thank you Rachel and Plan Japan for helping us create so many wonderful, stress-free memories! We will definitely be coming back!

I would like to extend our gratitude for your professionalism in attending to our Plan Japan experience. Our plans for a corporate golf trip and seminar event was dealt with professionally and proficiently – looking forward to booking our next corporate experience with you!